These Terms and Conditions ("Terms") govern your use of roarmarketingsolution.com (the "Website") and any services provided by Roar Marketing Solutions ("Roar," "we," "us," or "our"). By using the Website or hiring us, you agree to these Terms.
1. Our Services
We provide web design, web development, branding, and digital marketing services. The specific scope, deliverables, timeline, and fees for each project will be set out in a proposal, quote, or written agreement ("Project Agreement"). If a Project Agreement conflicts with these Terms, the Project Agreement controls.
2. Client Responsibilities
You agree to:
- Provide accurate information, content, and assets (text, images, logos) on time.
- Give timely feedback and approvals.
- Make sure you own or have permission to use everything you give us.
- Provide the access we need (hosting, CMS, domains, ad accounts) to complete the work.
Delays in providing materials or feedback may affect timelines and pricing.
3. Payments and Fees
Fees, deposits, and payment schedules are set out in the Project Agreement.
Unless agreed otherwise, a deposit is required before work begins and is non-refundable once work has started.
Invoices are due according to the payment terms stated in the Project Agreement. We may pause work if an invoice becomes overdue.
Third-party costs (domains, hosting, plugins, stock assets, ad spend, software subscriptions) are not included unless stated and are the client's responsibility.
4. Revisions and Scope Changes
Each project includes the number of revision rounds listed in the Project Agreement. Requests outside the agreed scope are quoted separately and need your written approval before we begin.
5. Timelines
We work to meet agreed deadlines, but dates are estimates and depend on timely client input. We are not liable for delays caused by missing content, late approvals, or third-party platforms.
6. Intellectual Property
- Your materials: You keep ownership of the content, logos, and brand assets you provide.
- Our work: Once full payment is received, ownership of the final deliverables created specifically for you transfers to you, except for third-party materials (fonts, plugins, stock images, templates) and our pre-existing tools, code libraries, and frameworks, which stay under their own licenses or remain ours.
- Portfolio: Unless you tell us otherwise in writing, we may show completed work in our portfolio and marketing materials.
7. Marketing Results Disclaimer
Marketing outcomes depend on many factors outside our control, including competition, budget, market conditions, and platform algorithm changes. We do not guarantee specific results such as rankings, traffic, leads, or revenue.
8. Third-Party Tools and Platforms
Our services may rely on third-party platforms and tools (for example WordPress, Google, Meta, hosting providers, and AI-assisted design tools). Their availability, pricing, and policies are outside our control, and we are not responsible for changes or outages on those platforms.
9. Confidentiality
Each party agrees to keep the other's non-public business information confidential and to use it only for the project.
10. Website Use
You agree not to misuse the Website, including attempting to gain unauthorized access, introducing malware, scraping data, or using it for unlawful purposes. All Website content, including text, graphics, and logos, belongs to Roar or its licensors and may not be copied or reused without permission.
11. SMS/Text Messaging Terms
By providing your mobile number and opting in, you agree to receive text messages from Roar Marketing Solutions.
- Types of messages: You may receive appointment reminders, project updates, account notifications, invoice and payment notices, and customer support replies.
- Message frequency may vary.
- Message and data rates may apply.
- To opt out at any time, text STOP. You will receive one confirmation message and no further texts.
- For assistance, text HELP or visit our website at https://roarmarketingsolution.com.
- Consent to receive text messages is not a condition of purchase.
- Carriers are not liable for delayed or undelivered messages.
- See our Privacy Policy for how we handle your information. SMS consent is not shared with third parties or affiliates.
- You must be 18 years of age or older to use this SMS service
12. Termination
Either party may end a project with written notice. You are responsible for payment for all work completed and expenses incurred up to the termination date. We may suspend or end services immediately for non-payment or breach of these Terms.
13. Limitation of Liability
To the fullest extent permitted by law, Roar is not liable for indirect, incidental, special, or consequential damages, including lost profits, revenue, data, or business opportunities. Our total liability for any claim related to our services will not exceed the amount you paid us for the specific service giving rise to the claim.
14. Disclaimer of Warranties
The Website and our services are provided "as is" and "as available." We make no warranties, express or implied, including fitness for a particular purpose or uninterrupted, error-free operation.
15. Indemnification
You agree to indemnify and hold Roar harmless from claims, damages, and expenses arising from content you provide, your misuse of our services, or your violation of these Terms or applicable law.
16. Governing Law
These Terms are governed by the laws applicable to Roar's principal place of business, without regard to conflict-of-law principles. Any dispute will be handled by a court with lawful jurisdiction unless the Project Agreement states otherwise.
17. Changes to These Terms
We may update these Terms at any time. The updated version applies once posted on the Website with a new "Last updated" date.
18. Contact Us
Roar Marketing Solutions
Email: Roarmarketingsolution@gmail.com